Returns & Exchanges
At Maryum N Maria’s New Arrivals, we strive for complete customer satisfaction and offer a seamless return process for items that do not meet your expectations. You may return or exchange eligible products within 14 days of delivery, provided they are in their original, unworn condition with all tags intact.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization code.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all labels, invoices, and promotional materials are included to avoid processing delays.
- 3.Ship the Item
Affix the provided return label to your package and drop it off at any authorized courier location; please retain your tracking receipt for reference.
- 4.Quality Check and Refund
Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.