Frequently Asked Questions
Everything you need to know about our latest collections and services.
What is the delivery timeline for New Arrivals?
For our latest collections, unstitched items are typically dispatched within 3-5 working days, while stitched orders may take 10-15 working days due to our meticulous tailoring process.
Do you offer international shipping?
Yes, Maryum N Maria’s ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight of your order.
What is your return and exchange policy?
We accept returns for damaged or defective items within 7 days of delivery. Please ensure all tags are intact and the garment is unworn. Customized or stitched outfits are generally not eligible for returns.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your shipment in real-time.
Are the colors of the products accurate on the website?
We strive to display our colors as accurately as possible. However, due to photographic lighting and different device screen settings, there may be a slight variation between the digital image and the actual fabric.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as bank transfers and Cash on Delivery (COD) for domestic orders within specific regions.